Safety and Security Policy(Kyoto Tower)

Thank you so much for your continuous support and contributions.
As Kyoto Tower prioritizes the safety and health of our valued guests and employees, we are implementing these measures following our ‘Safety and Security Policy’ shown below to allow our guests to use the facilities. We all appreciate your understanding and cooperation.

Specific In-house Measures

1. Positioning disinfectants
We are making the utmost effort to improve the sanitary environment for your comfortable stay by providing disinfectant products in various spots at the hotel.

2. Enforcement of regular disinfection system
We are thoroughly disinfecting highly-touched items in common areas, such as public areas, guest rooms, restaurants, banquet halls, bathroom doors, etc.
This includes elevator buttons, doorknobs, switches, chairs, tables, remote controls, electric pots, telephones, dryers, microphones, etc.

3. Enforcement of prevention against droplet transmission of the virus
We are equipping the front desk, cash register counters and some tables with acrylic plates or vinyl sheets. By wearing face masks, our service staff are paying full attention to the health, safety and public sanitation of our guests. Moreover, we are thoroughly ventilating guestrooms when cleaning as well as restaurants and banquet halls.

Preventative actions for hotel employees

1. Wearing masks while on duty
We provide all the staff members with masks and make it mandatory to wear them all the time while on duty.

2. Physical condition check at the door
We thoroughly monitor employees’ temperature and hand hygiene at the employee entrance. Those who have a fever of 37.5 degrees or more or who do not feel well are not allowed to enter. Instead, they are directed to stay at home and rest.

3. Wearing masks while serving
Taking into consideration guest safety, health and public hygiene, service staff are obliged to wear masks.

4. Individual hygiene management while on duty
We encourage employees’ frequent hand washing, hand disinfection, and gargling.

5. Positioning of disinfectants in background areas.
Disinfectant products are positioned at office exits and staff bathrooms to ensure that employees practice good hand hygiene.

6. Self-managing protocol for sick employees
Employees need to follow behavior standards when sick. We are implementing systems to monitor their health conditions.

7. Exercise self-restraint in unnecessary meetings and outings.
We ban unnecessary business travel and overseas travel. In addition, we train employees to refrain from attending public events or meetings with a large number of people as well as work-related dining or outings.

Kyoto Tower is taking all possible measures to welcome our valued guests in the best and safest condition, therefor, should any of the measures change, your understanding and cooperation would be highly appreciated. Thank you for your support.

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